Sampathkumaar Book Publishing respects your privacy and is committed to protecting the personal information you provide when purchasing books, creating an account, contacting us, or otherwise using our website.
Information We Collect
When you place an order or create an account, we may collect information such as your name, email address, phone number, billing address, shipping address, account information, order details, and other information necessary to process and fulfil your purchase.
We may also collect certain technical information associated with your use of the website, such as your IP address, browser information, device information, and information necessary for website security and functionality.
How We Use Your Information
We use your information to process and fulfil orders, arrange delivery, manage customer accounts, communicate with you about purchases, respond to enquiries, provide customer support, maintain the security and operation of our website, prevent fraud or misuse, and comply with applicable legal and regulatory requirements.
Payments
Online payments on our website are processed through Razorpay. When you make a payment, information required to process the transaction may be provided directly to Razorpay and handled in accordance with Razorpay’s applicable privacy and security practices.
Sampathkumaar Book Publishing does not directly store complete card details, UPI credentials, or banking credentials processed by the payment gateway.
Shipping and Order Fulfilment
To fulfil and deliver your order, necessary information such as your name, phone number, delivery address, and relevant order details may be shared with courier, postal, logistics, or delivery service providers.
Customer Accounts
If you create an account on our website, we may store the personal information associated with your account and order history. You may be able to view or update certain account information through the My Account section of the website.
Contact Forms
When you contact us through a form on our website, we may collect the information you provide, such as your name, email address, phone number, and message. We use this information to respond to your enquiry and provide assistance.
Cookies
Our website may use cookies and similar technologies that are necessary for features such as the shopping cart, checkout, customer accounts, security, and user preferences. Cookies may also be used to maintain your session and provide essential website functionality.
Sharing of Personal Information
Sampathkumaar Book Publishing does not sell or rent your personal information.
We may share information with trusted service providers only when reasonably necessary to operate our website, process payments, fulfil orders, provide delivery services, maintain website functionality, or comply with applicable legal requirements.
How Long We Retain Your Information
We retain personal and order information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate transaction and business records, resolve disputes, and comply with applicable legal, accounting, tax, or regulatory obligations.
Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no electronic transmission or storage method can be guaranteed to be completely secure.
Your Privacy Rights
Subject to applicable law, you may contact us regarding the personal information we hold about you and request appropriate access, correction, or deletion where applicable. Certain information may need to be retained for legal, accounting, security, or administrative purposes.
Third-Party Services
Our website may use third-party services required for payments, delivery, hosting, website functionality, or other business operations. These independent service providers may process information according to their own privacy policies and applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, business practices, or applicable requirements change. Any updated version will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Sampathkumaar Book Publishing
Salem, Tamil Nadu, India
Phone: +91 90474 72026
Email: sampathkumaarbookpublisher@gmail.com